Terms and conditions of use

Terms & Conditions.

  • Your usage of www.fastcarro.com and purchase of any goods from it is governed by these terms and conditions.
  • www.fastcarro.com is the store of Fast Carro E-Commerce Ltd.
  • By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services.
  • In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website.
  • “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean www.fastcarro.com or Fast Carro E-Commerce Ltd, and its franchisor , affiliates & its partners.


  • www.fastcarro.com (“Website”) is an Internet based content and e-commerce portal. www.fastcarro.com is an online grocery store and super mall portal enabling the Users to purchase grocery products, vegetables, fruits, dairy products, meat, fish, egg, spices and many more products of Fast Carro E-Commerce Ltd.


  • We try to keep MRP as accurate as possible however it could be possible that there is a difference in the MRP shown on our website versus the actual MRP on our bill.
  • Customer will be informed about any differences in MRP at the time of processing the order.
  • All Products Billing will be done through Fast Carro E-Commerce Ltd for www.fastcarro.com Billings price are inclusive Tax.


  • Orders may be charged with a shipping fee which is based on the weight of the consignment and total order amount.
  • Orders are usually shipped within 24 hours after receiving the payment.
  • Depending on order details, availability and preference, we will try to ship you as soon as possible.
  • Emergency deliveries may not be guaranteed at all the locations and depends on logistics. Please check our customer service for the same.
  • Presently we accept payment by Cash on Delivery, PhonePay, GooglePay etc.
  • We follow a fare delivery/shipping policy. Though we try to ship the goods in time however the delay in delivery cannot be ruled out.
  • Shipping rates and policies are subject to change without notice.


  • By default the shipping address is the one which is used on your most recent order.
  • If you enter the wrong address then we are not obliged to re-send the order to the correct address at our expense.
  • Title and risk of loss for all products ordered by you shall pass on to you upon www.fastcarro.com shipment to the shipping carrier.
  • It is the responsibility of the customer to inform www.fastcarro.com if an order does not arrive within time.
  • Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier (if it is the mode of shipment) to ensure delivery occurs as soon as possible.
  • We will not be held liable for any loss or damage resulting from late delivery.
  • Please note that if an item is lost in transit, we will not dispatch a replacement item in any conditions.
  • Without limiting the operation of any other Terms and Conditions herein, you ,the user, agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  • In the event that you receive a defective or damaged product, we will not refund the original product price, delivery, wrapping and other fees via the original method of payment to our sole discretion. Alternatively, if you request a replacement, its on us that we dispatch you the replacement item (subject to availability) once we receive the return, at our cost. Please allow up to 72 hours for replacements to be processed upon our receipt of goods.


  • You can place an order for the Products either through the Website portal or through the telephone number listed on the Website.
  • Once the order is placed by either method, www.fastcarro.com may or can examine the authenticity of the order.
  • Upon placing an order,www.fastcarro.com of Fast Carro E-Commerce Ltd. shall examine and if all the required conditions as per the applicable egulations are fulfilled,www.fastcarro.com of Fast Carro E-Commerce Ltd. will deliver the Product to you or to the person you have authorized for collection on your behalf,and be entitled to its payment for the same (“Services”).
  • Placement of an order by you the user shall constitutes an offer to enter into an agreement with us (“your offer”).
  • We will email you an Order Confirmation for the sole purpose of confirming the details of your offer.
  • Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.


  • Without limiting the operation of any other Terms of Services herein, www.fastcarro.com of Fast Carro E-Commerce Ltd. is not responsible for any loss or damage caused by late delivery or cancellation of an order. Furthermore Goods once sold will not be taken back in any conditions.
  • Company reserves the rights to alter the prices mentioned.The medicines mentioned in our site are medicines being marketed by the company Fast Carro E-Commerce Ltd. in India.